Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal data.

Last updated: July 15, 2025
This is an English translation provided for convenience. If it differs from the Portuguese version, the Portuguese version prevails.

Introduction

Scooli is a product of FICTIONAL CLOUD, LDA. ("FICTIONAL CLOUD", "we", "us" or "our"), the controller of your personal data. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and protect your information when you use Scooli, in accordance with the General Data Protection Regulation (GDPR).

Data We Collect

Data You Provide

  • Email address (when you sign up to receive notifications)
  • Contact information you choose to give us
  • Feedback and messages you send us

Data Collected Automatically

  • Website usage data (pages visited, time spent)
  • Cookies and similar technologies

How We Use Your Data

We use your personal data for the following purposes:

  • Sending notifications about Scooli's launch and important updates
  • Improving and personalising your experience on our website
  • Answering your questions and support requests
  • Analysing website usage to improve our services
  • Complying with legal and regulatory obligations
  • Protecting our rights and preventing fraud

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you give us explicit consent to process your data
  • Legitimate interests: To improve our services and communicate with you
  • Legal obligation: When necessary to comply with legal obligations

Data Sharing

We do not sell, rent or share your personal data with third parties for commercial purposes. We may share your data only in the following circumstances:

  • With service providers who help us run the website (e.g. email services)
  • When required by law or by the competent authorities
  • To protect our rights, property or safety
  • With your explicit consent

Your Rights

Under the GDPR, you have the following rights:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request that your data be deleted
  • Restriction: Restrict the processing of your data
  • Portability: Transfer your data to another service
  • Objection: Object to the processing of your data
  • Withdraw consent: At any time
  • Lodge a complaint: With the data protection authority

Data Security

We apply appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised or unlawful access
  • Accidental loss, destruction or damage
  • Unauthorised alteration, disclosure or processing

We use SSL/TLS encryption to protect data in transit and store information on secure servers with restricted access.

Data Retention

We keep your personal data only for as long as needed for the purposes for which it was collected:

  • Subscription data: until you cancel your subscription or ask for it to be deleted
  • Contact data: up to 3 years after the last contact
  • Usage data: up to 2 years for analytics
  • Legal data: as required by law

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, you can contact us at:

We will reply to your request within 30 days, as required by the GDPR.